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Health Careers Blog

How To Become A Medical Receptionist

Cristina Anzellotti - Monday, July 29, 2013

how do i become a medical receptionist

Being employed as a medical receptionist will mean that most of the time you are going to be the first contact for patients, medical representatives and most other people that arrive at the practice and for that reason it is important to have an outgoing and friendly character to begin with. Most people who come into a doctor’s practice are obviously not feeling well and being able to be cheerful and upbeat all the time would definitely be something in your favour.

How do you actually become, or get a job, as a medical receptionist? Not really an easy, straightforward answer to this so let’s have a look at what you would definitely need as well as what will help you.

You would need to be good in at least the following areas to even be considered for a position:

  • Customer Service Skills: You will need to show that you are able to deal with people from all walks of life. You won’t just be dealing with patients there will be other doctors and health professionals, medical staff plus more that you may from time to time have to deal with.

  • Computer Literate: There is going to be a lot of computer data entry work involved and although you will be taught how to use specific software programs for this you will at least be expected to know your way around a computer without much training.

Apart from the basic skills that you need to ensure that you even get to the interview stage there are some things that you can do to make yourself more valuable and therefore have a greater chance of landing the job that you want.

Without a doubt medical knowledge and experience relating to the duties you would have to perform will have a major impact on whether or not you are shortlisted. There are lots of courses that you can do, either online or at your local college that will give you an advantage when applying. A lot of these courses can be done at your own pace but will still give you something like a “medical administrative” qualification. Each profession has its own “language” and if you can understand medical terminology you will be more valuable from the start.

Experience is something that, along with medical courses, can be invaluable when you hand in your resume. Okay I hear a thousand screams now saying, “I can’t get a job cause I have no experience, how can I get experience if don’t get a job?” The simple answer to this is how much do you want the job? Are you willing to show a prospective clinic or practice that you are serious about working with them? Don’t forget, we all start at the bottom of the ladder and depending on our own attitudes will depend how fast and how high we climb. Within the medical industry there is large scope for advancement for the right person.

Experience doesn't have to come by working full time or even getting paid. If you contact all the clinics in your area I guarantee you one common denominator. 90% have a backlog of paperwork to be filed and sorted. Even if you haven’t completed your medical course yet, don’t be afraid to approach them and offer yourself as a part time employee or even once a week volunteer to help them out filing paper work.  If you commit yourself and show you are loyal and hardworking then you are sure to stand a better chance than someone who just drops off or posts there resume. You many end up not getting hired in that specific practice but the doctor may know another doctor who is looking for someone and mention you. What better way of landing a job than being referred by another doctor.